Last Updated: October 13, 2026
Important: This Privacy Policy describes how ProfilHQ ("we", "us", or "our") collects, uses, shares, and protects your information. By using our Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.
We collect information you directly provide to us, including:
When you use our Service, we automatically collect:
We may collect information about you from third-party services:
We use the information we collect for the following purposes:
When you use an AI feature, the content you ask it to work on is used to:
To do this, the content is sent to an AI provider (OpenAI, Google, Anthropic or Cohere). Your contact details are not. Before anything is sent, every email address, phone number and personal profile link in it is replaced with a stand-in, and so is your name wherever we know it (the name on your account and resume, and the name at the top of a file you upload). The real values are put back on our servers when the result returns. The rest of the content, such as your work history and skills, is sent, because the AI needs it to do the work.
We do not use your content to train AI models, and we do not sell it or pass it on for that purpose.
We may use your information to:
We may share your information with third parties in the following circumstances:
We share information with third-party vendors and service providers who perform services on our behalf:
Information you choose to make public may be accessible to others:
A public resume or Profile page can be opened by people and found by search engines. Whether AI companies' crawlers may read it is your choice, in Settings under Privacy, and it is off unless you turn it on. While it is off, a crawler that identifies itself as belonging to an AI company (for example OpenAI, Anthropic, Perplexity, Meta or Common Crawl) is refused your page. This relies on the crawler saying who it is, which the large ones do; software that disguises itself as an ordinary browser cannot be recognised.
You can connect an AI assistant you already use (for example Claude or ChatGPT) to your account, so it can create and edit resumes for you. This only happens when you sign in and press Allow on a screen that names the assistant, and you can disconnect it at any time in Settings. While it is connected, the assistant can read the content of your resumes, how often they were opened, and job postings. It does not receive your email address, phone number or profile links: those are replaced with stand-ins before anything is sent and filled in again on our side. What the assistant does with the content it reads is governed by that company's own terms, and anything you type into the assistant yourself goes to it directly, not through us.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in response to:
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with:
We may share your information for other purposes with your consent or at your direction.
Your information is stored on secure servers provided by MongoDB Atlas and Vercel. Data may be processed and stored in the United States and other countries where our service providers operate.
We implement security measures including:
However, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information. You use the Service at your own risk.
We retain your information for as long as necessary to:
Even after account deletion, we may retain certain information as required by law or for legitimate business purposes, including backups.
We use cookies and similar tracking technologies to:
Third-party services we use may set their own cookies, including:
Most browsers allow you to control cookies through settings. However, disabling cookies may limit your ability to use certain features of the Service.
You can access and update most of your information through your account settings.
You may delete your account through the settings page. Note that deletion may not be immediate, and some information may be retained as described in this policy.
You can opt out of promotional emails by clicking "unsubscribe" in any marketing email or adjusting your notification settings. You cannot opt out of service-related communications.
You can export your resume data in various formats (PDF, JSON) through the platform.
Our Service does not respond to Do Not Track signals.
Depending on your location, you may have additional rights:
To exercise these rights, contact us at privacy@profilhq.com. We may require verification of your identity before processing requests.
Our Service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence, including the United States, which may have different data protection laws. By using the Service, you consent to such transfers.
The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
When you use AI features, your content is processed by third-party AI providers:
We do not use your content to train AI models, ours or anyone else's, and we do not build training datasets from it. A provider receives your content only to return the result you asked for, with your contact details replaced by stand-ins first (see 2.2).
If you use AI features, you cannot opt out of AI processing. If you do not consent to AI processing of your content, do not use AI-powered features.
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. However, we are not liable for any damages resulting from such breaches.
We may update this Privacy Policy at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@profilhq.com
Data Protection Officer: dpo@profilhq.com
Website: https://www.profilhq.com
By using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your information as described herein.